Privacy Policy

Last updated: 3 November 2026

This policy explains how RMC Polska Sp. z o.o. processes the personal data of individuals who use the website, submit enquiries via forms, contact us or sell raw materials to us. It fulfils the information obligation set out in Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

1. Data controller

The data controller is RMC Polska Sp. z o.o. with its registered office in Warsaw, at al. Jerozolimskie 123A, 21st floor, 02-017 Warsaw, entered in the National Court Register (KRS) under number 0000249583, Tax Identification Number (NIP) 5242615311, REGON 140495958.

For all matters relating to personal data, please write to the following address biuro@rmcpolska.pl or by post to the registered office address.

2. What data do we process?

Contact form – full name, email address, the department to which the message relates, the subject line and the body of the message.
Raw materials quotation and sales forms – full name, telephone number, email address, whether you are selling as a private individual or a business, and, in the case of a business, your tax registration number and BDO number; if you’re arranging collection – your address and preferred collection date; a list of raw materials with quantities, and any additional information you provide.
Contact by email and telephone – the details you provide in your correspondence.
Execution of the transaction – data necessary for the conclusion and settlement of a contract and for maintaining the records required by law (e.g. accounting documents, waste records in the BDO system, documents required for the purchase of scrap metal).
Technical specifications – IP address, browser and device type, the date and time of the visit as recorded in the server logs, and information from cookies.

If you are acting on behalf of a company, we may also have received your contact details from your employer or client.

3. Purposes and legal basis for processing

Responding to an enquiry, preparing a quotation or an offer – Article 6(1)(a) of the GDPR (consent given by ticking the box on the form) and Article 6(1)(b) of the GDPR (actions taken at your request prior to entering into a contract), and where you are acting on behalf of a company – also Article 6(1)(f) of the GDPR (our legitimate interest, namely contacting the customer).
The conclusion and performance of the contract, including the receipt, weighing, analysis and settlement of raw materials – Article 6(1)(b) of the GDPR.
Compliance with legal obligations, including those relating to taxation, accounting and waste management – Article 6(1)(c) of the GDPR.
Establishing, exercising or defending legal claims – Article 6(1)(f) of the GDPR.
To ensure the security and proper functioning of the website – Article 6(1)(f) of the GDPR.
Cookies other than those that are strictly necessary (e.g. analytical cookies) – Article 6(1)(a) of the GDPR, i.e. your consent given via the cookie banner.

4. Do you need to provide your details?

Providing your details is voluntary, but without the information marked as ‘required’ on the form, we will not be able to respond to your enquiry or provide a quotation. Providing the data necessary to conclude a contract and settle the transaction is a condition of the contract’s conclusion and, to the extent required by law, a statutory obligation.

5. Who we share data with

Data may only be disclosed to organisations that assist us in carrying out our business activities, and only to the extent necessary:

providers of hosting, email and IT services,
transport companies responsible for collecting raw materials,
accountancy firm, legal and tax advisers,
authorities entitled by law, e.g. government departments and courts – where required by law.

We do not sell personal data or pass it on to other companies for marketing purposes.

6. Transfer of data outside the European Economic Area

As a general rule, we process data within the EEA. If any of our IT service providers process data outside the EEA, this is done solely on the basis of a European Commission decision confirming an adequate level of protection or standard contractual clauses approved by the Commission.

7. How long do we retain data?

Enquiries and correspondence that did not result in a transaction – for the time required to deal with the matter, and thereafter until the expiry of the limitation period for any claims (as a rule, 3 years).
Data relating to the contract entered into – for the duration of its performance and thereafter until the expiry of the limitation period for claims.
Accounting and tax documents – for 5 years from the end of the calendar year in which the tax payment deadline expired; waste records – for the period required by waste legislation.
Data processed on the basis of consent – until such consent is withdrawn.
Server logs – no longer than 12 months.

8. Your rights

You have the right to:

access to your data and to receive a copy of it,
correction of data,
data erasure,
restrictions on processing,
data transfer – where we process data on the basis of a contract or consent,
to object to processing based on our legitimate interest,
to withdraw consent at any time – without this affecting the lawfulness of the processing carried out prior to its withdrawal.

To exercise these rights, please write to biuro@rmcpolska.pl. You also have the right to lodge a complaint with the President of the Office for Personal Data Protection (ul. Stawki 2, 00-193 Warsaw).

9. Automated decisions and profiling

We do not make decisions solely by automated means, and we do not profile users. The quote calculated on the website is for information purposes only – we determine the final price on a case-by-case basis.

10. Cookies

This website uses cookies that are essential for it to function and – only with your consent – cookies from other categories. You can give or withhold your consent via the banner displayed on your first visit, and you can change your consent at any time in cookie settings. You can find further details in Cookie Policy.

11. Policy changes

We may update this policy, for example, if the law changes or the way the website operates changes. The current version is always available on this page, and the date of the last update is shown at the top of the page.